Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, organization name, and phone number. When using the platform, we collect data entered as part of clinical trial operations, which may include de-identified or pseudonymized subject data.

We automatically collect certain technical information: IP address, browser type, operating system, referring URLs, and page interaction data to maintain and improve our service.

2. How We Use Your Information

• To provide, maintain, and improve the EDC platform
• To process your subscription and send billing-related communications
• To send technical notices, security alerts, and support messages
• To respond to your comments, questions, and support requests
• To monitor and analyze usage trends for platform optimization
• To comply with legal obligations and regulatory requirements

3. Data Processing for Clinical Trials

Elysium Medical EDC processes clinical trial data as a data processor on behalf of our customers (the data controllers). Our customers retain full ownership and control over their trial data. We process this data only in accordance with our customers' instructions and applicable data protection laws.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit, regular security audits, role-based access controls, and comprehensive audit logging.

5. Data Retention

We retain your account information for as long as your account is active. Clinical trial data is retained according to applicable regulatory requirements (typically 2-5 years after trial completion). Upon request, we will delete or anonymize your data within 90 days, subject to legal holds.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities. To exercise these rights, contact us at .

7. Cookies

We use essential cookies for session management and authentication. We also use analytics cookies to understand platform usage. You can control cookie preferences through your browser settings. See our Cookie Policy for details.

8. Third-Party Services

We may use third-party service providers for infrastructure (cloud hosting), payment processing, and analytics. These providers are contractually bound to protect your data and may only process it for the purposes we specify.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or through the platform. Continued use after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related inquiries, contact our Data Protection Officer at .